Please take a few minutes and tell us how we are doing.
We appreciate your valuable time and comments.
All your responses will be held confidential!

 

 

How did you hear about our practice?

 

Primary Care Provider Friend/ Relative
Yellow Pages Ad in Newspaper
Your Insurance Other
   
Other:
   
How much time collectively did you spend waiting in the waiting room
and examination room?
 
5 minutes or less 31-45 minutes
6-15 minutes 46 minutes to 1 hour
16-30 minutes Over an hour

How much time did the provider spend with you?
 

Under 15 minutes
Over 15 minutes


How would you rate our clerical staff (check in, check out, appointment
coordinator) on:

 


Getting up to date information on you (insurance, demographics ext.)


Great
Very Good
Good
Fair
Poor
Not Applicable
     
Friendliness:
  Great
Very Good
Good
Fair
Poor
Not Applicable
   
Patience:  
  Great
Very Good
Good
Fair
Poor
Not Applicable
   
Responsiveness:  
  Great
Very Good
Good
Fair
Poor
Not Applicable
   
Did our front desk person welcome you when you arrived?
   
  yes no
   
Did our check out person thank you for coming to our practice during
the checkout process?
   
  yes no
   

What was your overall impression with our billing department
(if applicable)?


How would you rate our clinical staff (Medical Assistants, LPN and or RN's) on:
Clear Communication:    
Great
Very Good
Good

Fair
Poor
Not Application
     
Clinical Knowledge:    
Great
Very Good
Good

Fair
Poor
Not Application
     
Patience:    
Great
Very Good
Good

Fair
Poor
Not Application
     
Empathy:    
Great
Very Good
Good

Fair
Poor
Not Application
 

Who was your provider?

 
Samuel Goos, MD Steven Franks, MD
Ben Solky, MD  
Beth McCabe, NP Donna Kulas, NP
Kathleen Burke, NP Barbara Bradley
Betty Jo Chiara,
Medical Aestitician

Denise Judson,
Medical Aestitician
     
 
What office did you visit us at?
 
   
Can you share with us your overall experience with our practice. Please be
as detailed as you can be. We want to know!

 

Would you recommend our practice to your relatives and friends?
   
  Yes Maybe No
   
What do you consider to be our strengths?
 
 
What areas of our medical practice could we improve?
 
 

Name:

Phone:
Email Address:
 
 

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