At APDerm, we care deeply about you, so during the Covid-19 crisis we’ve kept  your safety and wellbeing at the forefront of all our decisions. Working within the Center for Disease Control (CDC) guidelines, APDerm has developed stringent policies and procedures to ensure the safety and well-being of your patients.

Below are some of our enhanced safety protocols to protect our patients health and well-being:

COVID-19 Safety Protocol: 

  • Upon arrival at the office, the patient will wait in their car until the patient is texted or called via cell phone to come up to the office. You do not need to call us when you arrive.
  • Wear a mask-one will be provided if you do not have one.
  • All patients will be screened for COVID-19 exposure:
    • Do you have a new onset of fever, cough, shortness of breath/difficulty breathing, fatigue, chills, nausea, muscle aches, loss of taste, loss of smell, sore throat, congestion, runny nose, vomiting, diarrhea or headache? 
      • If yes, your appointment will need to be rescheduled at least 14 days out from that date.
      • If no, your appointment will continue as usual.
    • Have you been diagnosed with COVID-19, suspected of having COVID-19, or been directly exposed to a confirmed or suspected case of COVID-19 in the last 14 days?
      • Diagnosed with COVID: If no, your appointment will continue as usual.
      • Diagnosed with COVID: If yes, your appointment must be rescheduled 21 days after your symptoms begun or positive COVID 19 PCR Test.
      • Suspected or Confirmed Exposure: If yes, unprotected and extended exposure, your appointment will need to be rescheduled at least 14 days out as long as you are not experiencing symptoms.
      • Suspected or Confirmed Exposure: If yes, to protected with a mask/limited exposure, your appointment will continue as normal.
      • Positive New Symptom: If yes, to a positive new symptom, your appointment must be rescheduled at least 21 days after the symptoms began.
  • Visitors: We request that no family or friends accompany you unless you require assistance or a minor 

ENHANCED CLEANING AND SANITIZING

As a rule, we follow stringent cleaning and sanitizing procedures at each practice location. We pride ourselves on a clean and safe healthcare environment

APDerm is Committed to Your Safety

Follow the links below to learn more about your states COVID guidelines.
Massachusetts Guidelines
New Hampshire Guidelines
Rhode Island

 

What are patients saying about our in-office safety protocols?

APDerm surveyed patients who have had recent in-office visits to gauge how we’re doing during these challenging times. The survey asked patients how they felt about APDerm’s safety procedures, and here is how they responded:
  • 98% of patients said they felt Safe or Very Safe during their in-office visit (89% felt Very Safe).
  • 98% of patients would Recommend APDerm to a friend or colleague.
  • 96% of patients said that APDerm’s COVID-19 in-office safety procedures were Great.
  • 95% of patients said the safety protocols during their visit with the provider were Very Easy.

“My office visit went perfectly. Dr. Williams and her medical assistant, Natasha, were professional, courteous, and very aware of the COVID-19 prevention protocol. I safely received excellent care. I provided all insurance information prior to the appointment, so there was no on-site checkout or bill payment.” – Mary

“I was impressed by how comfortable you made me feel. Right down to the nurse squirting the hand sanitizer on my hands as opposed to me touching the pump.”- Virginia

“Without a doubt this has to be the most well run professional Medical experience that I have encountered, the Staff were very friendly from start to finish, I would highly recommend APDerm to all of my associates in my work and personal environment, well done.” – Patrick

APPOINTMENT PROTOCOL FOR PATIENTS

FOR YOUR SAFETY, WAIT IN YOUR CAR OR LOBBY UNTIL A STAFF MEMBER CALLS OR TEXTS YOU FOR YOUR APPOINTMENT.

 

Patient Safety and Care is Our Priority

As we adjust to the new normal and begin to open offices, you can rest assured that your well-being and safety are always our top priority at APDerm. Here are a few things you should know:

Don’t Delay Treatment:  There is no reason to delay dermatology care. APDerm is treating urgent care and necessary care patients in the office. We are caring for patients with less serious dermatology issues with teledermatology. Teledermatology is an excellent option to evaluate dermatology issues. Your health is essential.

APDerm is Safe: Working within the Center for Disease Control (CDC) guidelines, APDerm has developed stringent policies and procedures to ensure the safety and well-being of our patients, clinicians, and team members.

 APDerm is prepared for the new normal. As government guidelines continue to evolve, APDerm will adapt our safety protocols and services to meet the needs of our patients. We will continue to provide you, our patient, exceptional dermatology care in a safe environment.

In response to the COVID crisis, and for your convenience and safety, APDerm offers care through secure dermatologist consultations via phone or video chat for Massachusetts, New Hampshire, and Rhode Island residents. This “virtual care” is just like an in-office appointment with the dermatologists you trust but is available by phone or video.

Learn more about Teledermatology

  • Convenient Locations Across New England to Serve You

  • Accepting New Patients

  • Low Wait Times

  • Urgent Appointments Available

  • Most Insurances Accepted

25 years of physican-led
patient-centered care.

Ayer, MA

(351) 222-2985

190 Groton Road
Suite 120
Ayer, MA 01432

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Boston, MA

(617) 749-9303

30 Lancaster Street
Suite 400
Boston, MA 02114

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Canton, MA

(781) 713-1200

95 Washington Street
Suite 210
Canton, MA 02021

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Chelmsford, MA

(978) 364-0616

6 Courthouse Lane
Chelmsford, MA 01824

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Concord, MA

(351) 222-3088

54 Baker Avenue Extension
Suites 305 & 306
Concord, MA 01742

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Foxborough, MA

(508) 406-7533

9 Payson Road
Suite 225
Foxborough, MA 02035

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Franklin, MA

(508) 433-3306

440 East Central Street
Franklin, MA 02038

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Leominster, MA

(978) 571-5789

80 Erdman Way
Suite 100
Leominster, MA 01453

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Marlborough, MA

(508) 796-8129

201 Boston Post Road West
Suites 200 & 202
Marlborough, MA 01752

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Medford, MA

(781) 957-4573

92 High Street
Suite T21
Medford, MA 02155

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North Attleboro, MA

(508) 406-7423

153 East Washington Street
North Attleboro, MA 02760

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Norwood (Carnegie Row), MA

(781) 230-6154

128 Carnegie Row
Suite 202
Norwood, MA 02062

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Waltham, MA

(781) 488-7588

75 3rd Avenue
Suite 6
Waltham, MA 02451

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Watertown, MA

(617) 925-5541

40 Spring Street
Watertown, MA 02472

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Wellesley, MA

(781) 943-5593

386 Washington Street
Wellesley, MA 02481

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Westford, MA

(978) 942-6764

133 Littleton Road
Suites 203, 205 & 206
Westford, MA 01886

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Winchester, MA

(781) 358-8443

11 Shore Road
Suite 203
Winchester, MA 01890

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Concord, NH

(603) 255-8921

2 Pillsbury Street
Suite 501
Concord, NH 03301

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Manchester, NH

(603) 255-8922

87 McGregor Street
Suite 2100 Notre Dame Pavilion
Manchester, NH 03102

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Salem, NH

(603) 255-8923

29 Stiles Road
Suite 303
Salem, NH 03079

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Wolfeboro, NH

(603) 255-8924

609 South Main Street
Wolfeboro, NH 03894

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East Greenwich, RI

(401) 715-2215

1672 South County Trail
East Greenwich, RI 02818

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