For your convenience and safety, APDerm is excited to continue our Telederm program enabling us to care for patients remotely. Patients can receive care through secure dermatologist consultations via phone for Massachusetts, New Hampshire, and Rhode Island residents. This “virtual care” is just like an in-office appointment with the dermatologists you trust but is available by phone or video.
What is Teledermatology (Telederm)?
Teledermatology is similar to an office visit to your dermatologist, only instead of traveling to your doctor, you can conference with them from your home. In telederm, telecommunication technologies such as phone and video chat are used for “virtual” appointments to diagnose and treat common skin conditions. You can speak with a Board-Certified Dermatologist, Physician Assistant, or Nurse Practitioner from the comfort and safety of your home, and receive prompt diagnoses and prescriptions.
Does my insurance cover telemedicine?
Commercial payers and Medicare now cover telemedicine.
Will this visit count towards my deductible?
Yes.
Do I need to pay a copay?
Some insurances have waived the copay. Please call your health insurer if you have any questions.
How will I get my prescription?
If you require a prescription, your provider will send the order directly to the pharmacy of your choice.
What if I need a biopsy or other procedure?
Your provider will discuss the appropriate timing of any in-office follow-up.
Can I see my dermatologist online?
Telederm allows you to speak with a Board-Certified Dermatologist via phone call or video chat.
What kind of services can I get with Teledermatology? Are Virtual Visits Only Available for Certain Conditions?
We can diagnose and treat many skin, hair and nail conditions via our telederm consultations. The most common appointments are for:
- Acne/Accutane
- Rosacea
- Eczema
- Psoriasis
- Rashes
- Itching
- Medication/Prescription Refills and Counseling
Can I get prescriptions for medicine from Teledermatology?
Yes! Our Board-Certified Dermatologists can prescribe or refill medications, as needed.
Are My Personal Health Information and Photos Kept Confidential?
Yes! Your personal information and communications during your Teledermatology appointment are secure and 100% HIPAA compliant.
Who can sign-up for immediate online visits?
Right now, virtual visits are available to Massachusetts, New Hampshire and Rhode Island residents.
Is This Service Covered by Insurance?
Telemedicine and Teledermatology is now covered by Medicare and most insurance plans. The changes were made recently due to the COVID-19 crisis. Please call us at (978) 288-0042 to confirm the details of your coverage.
What If I Need an In-Office Procedure or Skin Biopsy?
If your doctor determines that an in-office procedure is needed, our staff will schedule an in-person appointment as soon as possible.