I have always had a good experience at Mystic Valley. I've had many basal cell carcinomas removed so I am confident in their expertise. I had a small surgery to remove something suspicious on my face with stitches and I challenge anyone to find it.
Dr. Patel was very nice and right on time also very on point also extremely thorough i would for 💯 sure suggest Dr.Patel as a skin Dr. to anyone.. The medical staff were delightful.. Medford office is definitely were i would go again...P.s first time there very pleased ty 😊
Dr. Zoe Stitt and her team are friendly, thorough and professional, explaining every detail of my skin concerns and imperfections. From the moment I walked into the Medford office, the receptionist, nurse Shelley, treated me with a smile. I felt very safe with all COVID-19 protocols in place, the entire staff were wearing masks and not many patients in the waiting room. The five star rating is for their exceptional service and care!Happy Patient :o)
Walked in on a late Friday afternoon with little hope they could see me with my skin issue emergency. They could not have been anymore accommodating. The entire staff was courteous, kind, and extremely professional! Dr. O’Brien conducted my examination and provided a course of treatment that made me feel confident my issues were soon to be gone. Can’t thank them enough!!!
I was nervous going to the dermatologist because the last practice I went to the doctor was so dismissive of me. This was a completely opposite experience. All of the staff at the Medford location were so warm and welcoming. I saw Katie O'Brien, NP and she was friendly, fully listened to my concerns, and developed a treatment plan that was clear and responsive to the reason I went in. During treatment her bedside manner was phenomenal! I am so glad I found this practice.
I experienced a little confusion attempting to schedule online. So I called and received excellent service and advice.Appointment communications, emails and texts were precise and efficient.The appointment was well organized, efficient and quick, but not rushed.Each person that I communicated with, both on the phone and in person, was helpful and pleasant.I highly recommend Mystic Valley Dermatology!
Firstly, Dr. Stitt, is fantastic. The text messaging app they are using now, worked like a charm. Texted when I was almost there, then waited in the lobby, then got in to see her when they came outside to get me. A pleasant Doctor visit, which is always good news.
I was seen promptly with a friendly welcoming. Evaluation understandable. Cryosurgery done with a freezing technique and instructions given as well as instructions regarding the lesions removal. Very professional service.
Dr. Stitt is a caring and kind doctor. She is very thorough in her exam. She explains everything she observes in the body scan and offers hand-outs on each item. Waiting time in office is minimal. Receptionists are friendly and efficient. Nurses are always pleasant and knowledgeable. Highly recommend this office. I’ve been going here for many years.
I was overcharged for my copay. Tried to resolve it on the phone without any luck. I had to go all the way to the office to confront the rudeness, the incompetence and the attitude of Shannon who did not try to help me at all!!!!! . I had to convince her about my benefits because she didn’t even bother on checking. Horrible experience!!!!!
From start to finish Mystic Valley Dermatology has always been a pleasant place to go. I always been treat with great professionalism. Dr. Stit has been always informative regarding any skin issues. Also during these trying time hospital staff have keep you informed with text messages and calls
Katie O'Brien is the best! She is always personable, professional and thorough. The staff is always friendly and accommodating. I have been going to Katie for years now and already booked my annual appt. for 2021.