Online Medical Record Request

APDerm has partnered with Sharecare to fulfill most requests for medical records. Patients and third-parties may use the online request process or hardcopy form to request medical records.

APDerm is committed to protecting your medical information. For information about your rights and the obligations you have regarding the use and disclosure of your medical information, please see our Notice of Privacy Practices. 

 

Online Patient Request 

The following practices must call the respective office to retrieve medical records. Click here for more information.

Boston Center for Plastic Surgery 

Lexington-Waltham Dermatology Group 

Marla C Angermeier, MD, PC

Stuart J. Arbesfeld, MD, PC

 

Patient/Patient Representative Requests

For patients or patient representative’s requesting your patient medical record, please click on the link below. You will be required to provide a valid email address and a government-issued ID. 

Click here to submit a request for medical records. 

Submit Request

Non-Patient or Third-Party Request 

If you are an attorney, insurance company, or any other entity requesting records from our facility, please click on the link below. In certain circumstances you may be required to include the patient’s authorization to disclose their medical information. Our form can be found below.

Submit Request

Requests by Mail or Fax

If you are unable to complete the electronic form above, download and complete the paper form below. The authorization form must be legible and complete. Authorizations that are illegible or incomplete will be returned. Please note the processing of records is faster using the online form above. Records are usually available within 10 days from the time the request is received. 

Only the patient, parent/legal guardian, or the patient’s legal health care representative can sign the form to release medical records. If you are requesting records on behalf of the patient or as the patient’s representative, please provide a copy of the legal form with proof of your authority and relationship to the patient. 

APDerm Authorization to Release

Offices not accepting online medical record requests:

Boston Center for Plastic Surgery

Please call 617-735-8735

 

Lexington-Waltham Dermatology Group, PC

57 Bedford Street, Suite 201, Lexington, MA 02420

Tele:  781-862-2322    Fax:   781-863-0927

 

 Marla C Angermeier, MD, PC

148 West River Street, 1B Providence, RI 02904

Tele:   401-273-9310  Fax:  401-273-1270

 

Stuart J. Arbesfeld, MD, PC

275 Varnum Avenue, Suite 107 Lowell, MA  01854  ATTN:  Medical Records

Tele: 978-452-3888  Fax: 978-453-5888

Frequently Asked Questions

APDerm processes medical record requests for the following practices:

Adult & Pediatric Dermatology, PC

Advanced Dermatology & Aesthetics 

Associates in Dermatology

Boston Center for Plastic Surgery

Boston Dermatology and Laser Center

Coastal Dermatology

Dermatology Associates

Dermatology Professionals

Dermcare Physicians & Surgeons

Lexington-Waltham Dermatology Group 

Marla C Angermeier, MD, PC

Mystic Valley Dermatology

Stuart J. Arbesfeld, MD, PC

When will my online medical record request be ready? 

Your records will be ready in 5-7 business days from the receipt of your electronic request. Requests that are mailed or faxed typically take 10 days from receipt of a properly completed form.

How do I check the status of my request? 

For online requests or forms mailed to APDerm, go to recordstatus.sharecare.com or you may call 978-922-0016 or 877-584-1222 (toll free).

For practices not accepting online requests, please contact the office directly.

How do I pay for my medical records? 

Patients are not charged to process requests for their own records. You may be charged a fee to cover shipping and supply costs.  To pay your invoice, go to: payonline.hds.sharecare.com/

How do I contact Customer Service for online requests? 

You may call: 858-244-1811 Or Contact Support for live chat: hds.sharecare.com/contact-us