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Boston, MA
Boston Dermatology and Laser Center
Google Rating
4.7
Based on 243 reviews
Boston Dermatology & Laser Center
4.7
Noa Gamliel
17:25 04 Nov 23
I’ve had many bad experiences with dermatology offices and this is the first office where I’ve had such a great experience! Every single member of the staff is so friendly and they are all incredibly knowledgeable. They really take their time and listen to your concerns. It feels personal and not rushed and you also feel heard. Could not recommend this office more, so glad I started going here!
David Cerutti
16:34 20 Oct 23
The doctors explained what they could do and took care of my problem immediately. All I needed was to have two bothersome moles removed--they were chafing under my collar and difficult to shave around, but because they were not at risk of becoming cancerous my other dermatologist was reticent about doing anything because insurance might not cover it. I had tried to explain that money was not the issue--I am perfectly willing to cover a minor procedure done in the interest of comfort and prevention of possible infections in the future--but South Shore Dermatology had a six month wait time to even see me and consider anything. Doctor Guanan Li was able to do scrape biopsies that removed the troublesome features of each mole, leaving me with no cosmetic issues and the perfectly functional solution I had hoped for. He also explained that the requisite histology--for moles that multiple dermatologists had seen and were certain were not cancerous--was the minimum that even a cosmetic procedure could carry out, so the burden this placed on the medical system was likewise minimized. I don't know what the bill will end up being--will insurance cover this?--but I am happy with how the problem was handled.
Carol Fishman Cohen
15:06 20 Oct 23
We have been going to this practice for years and it is excellent. Top quality healthcare, extremely clean, organized, efficient.
Mary Hirsch
19:31 13 Oct 23
A long-standing patient (16 years) of Dr. Robert Staszweski, I feel incredibly lucky. This doctor really knows his stuff because he is not only experienced, professional and knowledgeable - his diagnoses are uncannily right on and he really, really cares about his patients. And... he has very healthy EGO!!!
Mary Gigliotti
16:12 06 Oct 23
I've been seeing Erica Bruehlmann for my acne for the past 4ish years now. My skin has never looked better and I credit that to the care I've received here. Erica is always so pleasant, knowledgable and efficient. I always have an amazing in-office experience and have referred countless friends/colleagues to her.
Guo Tan
16:37 29 Sep 23
I was arranged to see Dr. Suzy Amor the second day on my facial rashes and her prescribed medicine worked very well. Before calling this place, I called another dermatology place and they told me to wait for six months to see a doctor!
James Dalton
16:06 19 Sep 23
Dr. Siegal recommended what we needed to do for my wife who was later that day admitted to a hospital. She assisted by calling ahead to the ER and ordering tests. Her actions avoided a possible crisis if she was not treated immediately.
Heather Mason-Suares
15:13 15 Sep 23
It is easy to make an appointment. Providers listen to your concerns and make sure you understand all of your options. Love this place.
A G H Jr
16:40 11 Sep 23
Very clean 4th floor suite with a very nice waiting area out front as you step off the elevator. The staff were very professional and helpful. I was able to preregister my self through the Mass General app. I drove there from Revere in less than 40 mins and was able to park across the street in a parking lot 🅿️. The doctor and staff are very friendly and personable.
Mary Nee-Loftus
20:51 30 Aug 23
Always a great visit and experience! I’m always seen in time, and my concerns are heard and addressed.
Amy L
19:05 22 Aug 23
Very nice staff and doctors, I've been going here for annual skin check ups for years, very convenient location too across from north station
Gail Desouza
19:59 10 Aug 23
Great staff, I just can’t say enough positive things about them. Always a pleasure to see them.
Jean Powers
17:21 07 Aug 23
Staff is very friendly and helpfulDr Robert Staszewski had been our Dermatologist for many years very knowledgeable and informative. Makes us feel very comfortable and answers all our questions and concerns
Paul Rivers
21:13 03 Aug 23
I had an appointment earlier today with Dr. Siegel and my experience could not have been more positive. She performed a biopsy of a questionable spot on my right temple and it was painless. Dr. Siegel explained the procedure to me very clearly and outlined the course of action moving forward. She is the consummate professional. Her assistant Grace was excellent as well.
Alla Shok
17:56 03 Aug 23
Fabulous. Dermotology is one of the offices I look forward visiting . Dr Staszewski is fantastic.
Christie Slayton
14:34 19 Apr 23
Truly not sure how this place has such good reviews. I made an appointment to get my rosacea looked at and was excited because of the high ratings and quick appointment availability. The experience was fine once there although the first thing the doctor recommended was laser which seemed extreme. She then said she would prescribe a topical cream though an online pharmacy who would email and call me with the information to get the prescription filled and shipped to me. I thought this was odd too that I couldn’t just go to a CVS but figured I’d try it. It’s been almost two weeks and I have heard NOTHING regarding my prescription. I’ve called the office multiple times with no response or claims from the front desk that they’d leave a message, and have now even gotten insurance involved because I don’t want to now have to pay whatever they will be charging me for a visit in which they didn’t honor their prescription. I’ve never experienced something so ridiculous. What a waste of time.
T E
15:41 02 Feb 23
Check their Yelp reviews - you'll see the real ratings. They are the worst dermatology office I've ever been to in Boston or NYC.Their phone systems never work, randomly hangs up or goes to voicemail after long holds. They change appointments all the time. Some people are so sweet, some people have incredible attitude.It is just so poorly run across the board.
Michael McCartin
14:25 04 Jan 23
First visit here to have seborrheic keratoses checked and/or excised. Excellent experience: staff was courteous and professional. Dr. Staszewski is great: asks questions, listens closely, explains clearly, expert in Dx and treatments; everything you want in your physician. 👍🏻
Michael Bergmann
14:14 15 Dec 22
Quick, professional and knowledgeable. Allayed my concerns about a couple of spots that had appeared on my skin and treated one with liquid nitrogen. Would highly recommend.
David Marcus
17:35 15 Nov 22
I've been a patient of Boston Dermatology & Laser Center for many years. The doctors are excellent: much better than the previous dermatologists I had. These days, I go once a year for an annual skin exam.
Jack Blonc
22:35 12 Nov 22
11/12/22 Thanks for responding, please provide me with a name of a person that I will be talking to on Monday discussing this manner.11/11/22Very bad customer service. Never see somebody like that before. The girl on the front desk very useless. Very rude unprofessional. When I say very rude it’s mean very very rude. Unhappy customer. I came from long ride to see my own doctor. The doctor is very professional. I know this is Doctor from long time. Unfortunately I will never go again and they lost the business cause of that rude lady in the front desk. She is very very bad person. Addition to that she’s lying about all the information she gave us including her name. At the end of the visit she gave us wrong paperwork from different patient. Very bad I don’t see any other word to tell you more than very very bad. I will definitely be taking action against her.
D Pomic
22:39 10 Nov 22
It has always been a great pleasure to see Dr. Grevelink.Expert. Attentive. Great listener. Considerate. And, informative.Leaving feeling better, well cared for.Top Professional!
Momochi
16:00 04 Nov 22
The Doctors are wonderful it’s the clinical staff that’s terrible. I called to check the status of a prescription and woman on the phone Leah, was so rude!She made it seem like everything was my fault despite no one following up with me, so I had no information. So frustrating.
Paul Rivers
01:00 31 Oct 22
I have been a patient of Natalie Jones’ for 12 years and will miss her professional quality care as she leaves the practice. ☹️☹️ She will be missed.
Deborah Fields
18:43 07 Jul 22
I have tried to call this office numerous times to make an appointment. They say your number 1 in their queue then they ask for you to leave a message which then tells you that they can’t take messages. You guys need help! Not a good business if you can’t make an appointment!
Kevin Taylor (US)
14:22 18 Apr 22
I was charged $400 for a 10 minute appointment and provided no information upfront that my appointment wouldn't be covered by insurance despite me asking. My account was also sent to collections despite being paid timely.
Gella Sullivan
15:59 14 Apr 22
I booked my skin cancer check with the front desk as preventive, as it’s covered by insurance entirely for me and my previous dermatologist billed it like this and I paid $0 (with the same insurance I have now), and then I got a bill from these people for $500 for a skin check under 10 min!!! Two different people at this front desk said my insurance said they should’ve covered it entirely. Two people in billing AND the SUPERVISOR of billing say THEY NEVER BOOK PREVENTIVE APPOINTMENTS for this office. They went even so far to say preventive appointments in dermatology doesn’t exist. I’ve talked to my insurance and had them pull up my previous billing records for my prior dermatologist and it is 100% a thing where a specialty dermatologist office can book a preventive appointment, I even gave these people the procedure code to bill to that my last dermatologist used. DONT GO HERE IF YOU DONT WANT TO PAY HUNDREDS OF DOLLARS FOR NO REASON!!!!!
Harriet Joseph
18:01 18 Nov 21
You don't have to wait a long time to be called back. And the staff excellent.
ewa mamber
00:20 02 Nov 21
Dr. Gravelnik is wonderful! My laser procedure is painful but that was explained to me in great detail. The staff is friendly and appointments run on time. Thank you!
Koosh Doctor
23:52 05 Sep 21
ASK THE PRICE BEFORE SUBSCRIBING TO THEIR SERVICE. OR DON'T BOTHER.I made a mistake of not asking the price of a SINGLE visit before getting myself into one.They charged me $500 for a 10 min visit and for giving me a prescription of Tretinoin. That's it. How incompetent can they be when they think they are owed $500 for that? When I was emailed the bill it was just another billing summary. No break down. It says $500 and the “type” says “charge” and the “reason” is just a number. No information on what was even coded or what was even done in that appointment.Please do check other reviews too, which have similar stories.I wouldn't recommend this place at all
Bruno Ribeiro
19:41 29 Aug 21
Terrible admin/billing experience. My insurance tried paying them via an individual credit card number which they sent their billing department. No go. They stated they do not accept digital payments. Fair enough, I called my insurance and they mailed them a check. Still doesn't show as paid... Their billing department seems to make it as hard as possible to work with them. At this point I may just have to pay the bill myself to avoid it from going into collection. To make matters worse, when I called their office, the person on the other end of the line was not helpful at all, and seemed terribly impatient when answering my questions. Terrible experience overall.
Courtmk2
14:39 13 Aug 21
I first booked this place online through zocdoc. It was in network with my insurance and recommended. I called the office to verify the appointment. The woman I spoke to was pleasant and confirmed everything. I even was sent text reminders for the appointment all the way up to the morning of the appointment. When I arrived, 2 of the office ladies were extremely unwelcoming and rude. They treated me like I was inconveniencing them. Meanwhile, the waiting area was empty. After giving my name and the time of my appointment, I was looked at like I had two heads. They first claimed they had no record of me at all; then I was told that I called and cancelled my own appointment the day before, and that no appointment was found. Which I find interesting, I was blamed for cancelling my own appointment, yet I showed up to my very appointment. Not once did the office say, hey I think we made a mistake here. I then get asked all my information again, and then come to find out, I was told that someone else who has the exact same name as me, had the exact same email as me minus one letter, and lived in Boston a neighborhood away from me was also one of their patients, and that they must have mixed up our profiles. They then continued to throw their other co worker who deals with Zoc doc appointments under the bus right in front of me. Extremely unprofessional. I was frustrated to say the least. I then had to re-verify all of my information and insurance all over again, and make another appointment. Luckily they were able to get me in only 15 min after my original appointment. After that, the exam went fine. A month later, I get a bill in the mail for $400. I decided to call and ask to see how much an office visit is for new patients. Again, the woman on the phone responded really rudely saying “well we don’t bill you, we bill your insurance” and I waited for the next response. That’s when she told me an office visit can range from $100-$280. Thats when I asked why I was being charged $400, and I requested an itemized list of what I was being charged for. She informed me that she gave me a list of pricing for an uninsured patient. I asked if I could pay out of pocket instead. The woman put me on hold. Another woman came on the line. She was very stern in telling me that it would be illegal. When I mentioned the prices I was just told by her coworker, she told me she didn’t know anything about the prices on the list I was given- yet she told me she was the supervisor. When I said I had never been to a dermatologist that charged that much for an office visit, her response was pretentious and she said “well we are a privately owned facility, you’ve probably never been to one of those before”. When I said I wasn’t going to be be able to pay this in full right away, I asked what my options were, and she stated that “as a courtesy, we can do a payment plan for you because we don’t normally offer that”. Which I appreciated, but at the same time, was still very pretentious. When I was emailed the “itemized bill” it was just another billing summary. No break down. It says $400 and the “type” says “charge” and the “reason” is just a number. No information on what was even coded or what was even done in that appointment. For all I know, they could be mixing up charges with the other person that supposedly has the same name as me. I wouldn’t recommend this place, solely on the way they handle their new clients. You want people to return? Be professional and treat people with respect, and be transparent about prices.
Nina Bentley
20:14 11 Jun 21
Unbelievably incompetent staff. Get left on hold for ages and then just hung up on. Getting insurance verified requires going through a maze of incompetency related to registering with MGH - who are also incompetent. Baffling that hospital is considered the number 1 hospital in this third world hole of a country. I wouldn’t trust Boston Dermatology and Laser to remove a mole from my butt and I hope you believe me when I say YOU SHOULDN’T TRUST THESE INCOMPETENT PEOPLE EITHER. They quite simply DON’T CARE.
John Reichenbach
09:52 18 May 21
Got my annual skin check yesterday with Erica Lundgren at Boston Dermatology and Laser center. In a quick appointment, she checked my body for moles, sliced off and cauterized a mole on my arm, and froze a growth in my hair. She’s great. I’ve been going to her annually for about five years. Nearly every year, we need to take one or two skin growths off. So far, nothing cancerous, but I do have a history of basal cell cancer on my nose. That was removed by a surgeon from Boston Dernatology & Laser Center about 6 years ago.
marta frank
15:21 22 Mar 21
Good visit...efficient and welcoming; provider (Natalie) friendly and knowledgeable
Jacqueline Schillinger
14:17 15 Mar 21
Called to find out how much a consultation costs out of pocket (not treatment, just the consultation) and the receptionist said it's company policy to not provide that information over the phone. I asked if I could speak to them face to face and they said they still wouldn't be able to give me pricing because it's up to the provider. And they said I'm unable to contact the provider directly to ask. So how am I supposed to avoid surprises and make sure I can even afford the consultation? Taking my business to someone who can give me an estimate on what a consultation costs out of pocket.
David C
15:47 15 Feb 21
I've been a patient here for 10 years. Very professional staff, clean facility. I've had a few procedures to remove suspicious moles and treatments to remove large age spots on my face. All done extremely well and not a sign that of any of the work was done within a week.
Russell Barnaby
12:40 09 Feb 21
I’ve a been a patient at Boston Dermatology for many years. They are simply the best in the business. Natalie Jones is a wonderful practitioner-skilled, highly professional and kind. Thank you!
Cornelia Robart
18:09 08 Feb 21
Always glad to see Dr. Gravelink. I do some exercises while waiting alone in the little examining room.It is always nice when the Doctor introduces his intern.
Jacky Keith
14:56 08 Feb 21
I am a long time patient and have only the highest regard for Dr. Grevelink and his entire team. Very thorough and professional always!
Wright Family
19:07 01 Feb 21
I have had excellent service from this Office. Erica and Dr Grevelink are professional, pleasant and very thorough. I highly recommend this practice.
Chuck Krumroy
16:31 01 Feb 21
First rate dermatology care! Joop and his team are attentive, eagle eyed, compassionate and responsive. They listen to your concerns and give you answers you can act on. Punctual but never hurried. Always good humored! I wouldn’t go anywhere else, and strongly recommend them for your care as well.
Charlotte Belezos
14:44 01 Feb 21
Great doctors & staff, convenient location, always clean & sanitary. Helps me with yearly check ups as well as allergies that result in skin rashes. Thank You
Amy Kendall
00:29 12 Jan 21
Everyone I encountered was respectful and friendly. Dr. Grevelink was knowledgeable and patient. I look forward to going back!
Nick Vaillancourt
00:27 08 Dec 20
I have visited this office several times since 2016. I have seen Erica Lundgren for exams and same day treatment of a few odd dermatological things which were promptly and successfully resolved with in-office procedures. Erica is professional, thorough, efficient, and is a highly likeable person to talk to. I appreciate her taking care of me and am glad I am a patient at Boston Dermatology and Laser Center.
david allen
21:26 06 Oct 20
Always on time very professional and talented. Great office support! Highly recommend
David Pauls
14:12 05 Oct 20
Everything was very professional. The staff was following all of the recommended protocols for COVID-19 protection.
Carl Blake
17:01 28 Sep 20
Knowledgeable and friendly doctor and staff. I've been going for 5+ years with no complaints.
Stephen Vasconcellos
14:02 21 Sep 20
The quality of the medical care was very high. Both the doctor and the nurse were very professional. The Covid 19 precautions were over the top, and more designed to protect the office than the patient.
Nancy B
15:50 14 Sep 20
I've been going to Boston Dermatology for 15 years and am so impressed by their expertise and approach to patient care. Dr. Grevelink treated my husband when going through chemotherapy, and I've been going to him since for both skin surgery and checkups. Along with his knowledge, expertise, and skill, he is always so welcoming, gets to know who you are, and makes sure to answer any questions and explain things thoroughly. The other staff are also very helpful, attentive, and competent. I highly recommend them!!!
Reginaldo Raso
15:42 08 Sep 20
My visit at Boston Dermatology & Laser Center was very professional; and I was completely satisfied with the service that I received at the front desk. All precautions were taken for coivid 19 were in place; and everything was completed in timely fashion ! !Thank You.R. Raso
T
16:16 07 Sep 20
I did a virtual call. Everyone was quite lovely. However, I was prescribed something that was way over priced, as this was potentially expected, I was told I would be prescribed something else if need be. I called back for the next prescription. I was told I would be contacted. I never received a call, email or any contact back. I only remembered to write this review, because I just received the bill which is normally $350 for a virtual check-up. I basically booked an appointment for no reason, and now no longer even want to pay more for another virtual check-up and then prescription as well. I will look for other more affordable and reliable mediums.
Bill Cronin
18:09 01 Sep 20
Easy appointment processOffice staff courteous and efficient.Appointment on time-no wait.Dr.Joop Gravelink very thorough explained every detail of his exam and procedure.Made me feel very comfortable.Total office followed Covid procedures meticulously.
Ralph DiPisa
14:41 01 Sep 20
I have been a patient of Dr Grevelink and Boston Dermatology and Laser Center for about 10 years. The staff are all professional and courteous; and the office is run efficiently. Even during this pandemic, I was seen at my scheduled appointment time. Keep up the great work and I'll see you next year!
Bill Perry
12:20 01 Sep 20
You are doing a good job with regards to Covid regs. All your staff are very pleasant and helpful. Erica is very thorough as usual. Thanks, Bill
Kristin Moy
16:38 01 Jul 20
Professional and friendly. Love this office and would highly recommend. I have received top virtual visit care during the time of the Pandemic. I cannot thank them enough for their care. It is heartwarming to feel taken care of not only as a patient but as a person. I had some urgent issues a few months ago that thankfully have now subsided. I thank the entire care team. This is great dermatology office!
- Board Certified Dermatologists
- Currently accepting new patients
- Most insurance plans accepted
(617) 749-9303
30 Lancaster Street
Suite 400
Boston, MA 02114
Phone: (617) 749-9303
30 Lancaster Street
Suite 400
Boston, MA 02114
Fax: 617-227-1134
Office Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
