The office was very clean and my appointment was quick, maybe 3 minutes tops. I don't think the doctor had time to review my notes because he asked me the same questions that were on the check-in survey. He looked at my face for a few seconds then prescribed me a cream and a gel. I left a bit disappointed because I traveled far to get there and I didn't really get an official diagnosis, but I am glad that they offered a telehealth visit for my follow up. I hope the treatment works and that I get more clarity on my condition during the follow up appointment.
Actresses do it, politicians do it, even 30-something’s do it… what I mean is “enhance” their appearance to combat the signs of aging. Why not the rest of us? Dr. Joyce is helping me reduce my smile lines, crow’s feet, and other problematic issues. Now I will feel like a million bucks as a mother-of-the-bride at my daughter’s upcoming wedding in August. Thanks Dr. Joyce!
Since coming to see Dr. Joyce I have had by far the best experience I’ve ever had with a dermatologist. She is very thorough and explains everything well. She found my melanoma and got me in immediately with a top surgeon who removed it. I am eternally grateful for Dr. Joyce and all she did for me. I highly recommend her and her practice!
The staff is very professional, the office is impeccable. They have the best covid protocol. Better than any doctor’s office I have been in. Dr. Joyce is the best. She is beyond thorough. Extremely friendly extremely professional extremely knowledgeable. My husband and my kids all love her. I am so lucky to have found her.
I cannot recommend AP Dermatology enough. I've seen both Dr. Joyce and Dr. Washburn and both were warm and fantastic. The office got me in next day on two occasions for acute issues with no problem. Today I showed up on the wrong day for a follow up and they still got me in. The receptionist is lovely. Jenny, one of the assistants, is also lovely. I will continue to go here whenever I'm in need in the area.
Staff was professional, friendly and attentive. Dr. Liou and his PA did a thorough exam, giving clear explanation of their findings. They answered all my questions. I highly recommend Dr. Liou and staff.
Happily, I have a long history as a patient with AP Derm, getting assistance to address dermatological issues at a younger age with great results. When I receive offers from AP Derm with discounts, I always review as these offers are always a great deal. I visited the Wellesley site, and met with Elizabeth Lazaro, RN, BSN.First of all, they have a great method of texting before the appointment, and confirming when you arrive in the parking lot. They called me into appt early, no waiting, and requesting Covid masking. Elizabeth and I reviewed my options, and she wanted to gather some additional information. She got back to me that day about the treatment I was seeking, and I now look forward to scheduling my appointment.Elizabeth was so professional and kind, I cannot wait and feel she will provide great service during my next appointment. The site was so clean, and all staff friendly. I continue to be impressed by AP Derm!
I have been going to adult and pediatric dermatology for the last 10 years or so. They have always been an excellent organization. They are efficient caring and knowledgeable professionals that stay on top of your medical needs and are thorough and personable people. If you're looking for a dermatologist I would highly recommend Dr Washburn, she is an excellent doctor that I would not hesitate recommending.
My family and I have been going to AP Dermatology for years. The doctors have always provided excellent care and they always take the time to answer all my questions. The staff have always been helpful and friendly. I would not go anywhere else for Dermatology care.
Great visit. Scheduled online. Arrived, was taken right to an examine room, medical assistant came in and took some information, the doctor came in and diagnosed the issue, and I was done! Very Efficient
Excellent. Dr. Joyce was professional and kind and answered all of my questions. She took her time and gave me her full attention. The nurses and all staff were also very nice. Definitely will be returning here. I am an experienced medical consumer and this was an extremely positive experience.
APDerm in Wellesley is a safe doctors office abiding by Covid protocols. The advance check in, being called to enter from the parking lot and entering the office was a breeze. The nurses are professional and nice women too! Dr Joyce is very thorough in her exams and helpful in her way of talking through options and treatment.
I couldn’t be happier with this practice. They are very professional, thorough, and friendly. Dr. Joyce fit me into her very packed schedule and took my concerns seriously. She knows me and has been there every step where I’ve needed her, particularly beginning and since her discovery of a melanoma. She acted quickly and decisively and got me to a top surgeon. I trust her.
First time , and was very impressed. The office staff is professional, courteous and friendly. Dr Liou is knowledgeable, great to talk to and explained in detail every step. Everyone was following protocol in these stressful times, never felt so safe and at ease during the visit and examination. Thank you.
Exceptional protocol in place. The communication - text and gmail and email - leading up to and including day of was excellent. Dr. Joyyce and Carol gave detailed explanations and offered suggestions. Great, well run office.
Had a really wonderful experience at this office. It was extremely secure, clean, and safe. I genuinely felt safe, not just saying that. The doctor was very kind, considerate, and thorough. I’m so appreciative of good care normally, nevermind during this pandemic. Thank you so much for making this a stress free experience.
Dr. Washburn is a wonderful doctor; she is detailed and straightforward but in a very caring, warm way. I have been her patient for 15 years. My 95-year old father just had his first appointment with Dr. Liou and thought he was terrific (as did I). This is an excellent medical team/office.
Dr. Liou is great! He listens to me and answers my question patiently.Staffs are also very nice and helpful. Clinic environment is super clean and professional. I feel safe on my visit especially during this pandemic.
Grateful for the professionalism & kindness at Dr. Liou’s Office. Prompt, on top of the details! All during Covid. Finding a compassionate physician is near impossible! Highly recommend! You will not be disappointed! ??
Dr Joyce and her medical assistant were amazing! My daughter was super fussy and difficult and both were very patient and understanding. I will definitely come back again for my daughter - and the rest of my family!
Dr Joyce, at Ap Derm Wellesley, is an excellent Dermatologist and cosmetic doctor. She is very caring and professional and an expert in her field. Her work is exceptional. Very lucky to have her. Her assistant Carol couldn’t be nicer and also is very caring and professional. They both make you feel you’re the only patient in their care and are never rushed.
I love AP Derm... I’ve been a PT there for about 7 years...my skin checks are so thorough.. head to toe.. with a h/o skin cancer I leave feeling so relieved every time. Dr Joyce and her Nurse Carol are simply the best! During such scary times.. during this pandemic I felt more than safe! Would recommend and I do to anyone.
A Google User
16:54 15 Sep 20
Dr. Kathleen Joyce is an excellent dermatologist. I have been with her for a long time. When she changed locations from Concord to Waltham/Wellesley, I went with her. When you have the best, you want to stay with the best.
A Google User
13:22 11 Sep 20
This is a well run friendly office and I prefer coming for appointments here over all the other offices I visit for medical appointments.
A Google User
20:15 10 Sep 20
Always top notch in Wellesley. Very professional, thorough, and caring all at the same time.
A Google User
19:59 03 Sep 20
It's always a very pleasant experience with Dr. Washburn and it felt very safe!
A Google User
19:13 27 Aug 20
Excellent experience! Dr. Washburn and staff are friendly, professional, thorough and helpful. I highly recommend!